Terms of use

Last Updated: 13.02.26

1. Introduction

Thank you for choosing Wigwam (“Company,” “we,” “our,” “us”). Before you begin using our services, please take a moment to read these Terms of Service (“Terms,” “Terms of Use”) carefully. It should take approximately 20 minutes to review.

These Terms govern your access to and use of our website located at wigwam.app, operated by Jeter.app Ltd, as well as the Wigwam browser extension and Wigwam application, which may be accessed as a mobile app or web app.

The website wigwam.app is intended to provide information about Wigwam, its products and services, educational content, updates, and marketing materials. The Website does not provide financial, investment, legal, or tax advice.

Any information provided on the Website is for informational purposes only and should not be relied upon as professional advice.

The Wigwam browser extension is a software extension that users may install in supported web browsers, which enables interaction with blockchain networks and decentralized applications (dApps) directly through the browser. The extension allows users to create, import, and manage blockchain wallets, sign transactions, and control access to decentralized services, while maintaining full custody of their private keys on their own device.

The Wigwam Application (“Wigwam,” “we,” “us,” or “our”) provides a platform for managing blockchain accounts, giving users control over the transactions they approve. Our application encompasses text, images, audio, code, and other materials (collectively, the “Content”), along with features and services (collectively, the “Services”).

By accessing or using the Services, or by clicking “accept” or “agree” where prompted, you:

• Agree to these Terms,
• Consent to the collection, use, and handling of information as described in our Privacy Policy, and
• Agree to any additional terms, rules, or conditions issued by Wigwam from time to time.

If you do not agree to these Terms, you may not access or use the Content or Services.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our products. Please read our Privacy Policy on https://wigwam.app/wigwam-app-privacy-policy 

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at info@wigwam.app so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

Non-Custodial Nature of the Services

Wigwam is a non-custodial wallet provider. We do not store, control, access, or manage your private keys, recovery phrases, secret credentials, or digital assets. All wallet credentials are generated and encrypted locally on your device.

You acknowledge and agree that:

• You are solely responsible for safeguarding your wallet credentials.
• Wigwam cannot recover lost private keys, seed phrases, or access credentials.
• Loss of credentials may result in permanent and irreversible loss of digital assets.
• Blockchain transactions are irreversible once confirmed.

Wigwam has no ability to reverse transactions, freeze assets, recover funds, or restore access to wallets.

Thank you for being responsible.

2. Communications

By using our Service and leaving your email, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@wigwam.app.

You may also receive push notifications related to service updates or promotional messages. You can disable push notifications at any time through your device settings.

3. Contests, sweepstakes and promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service are governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

4. Fee changes

Wigwam, in its sole discretion and at any time, may modify possible fees for using our additional paid services.

5. Content

Content found on or through this Service are the property of Wigwam or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

6. Prohibited uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

1. In any way that violates any applicable national or international law or regulation.
2. For the purpose of exploiting, harming, or attempting to exploit or harm minors.
3. To transmit spam, junk mail, or unauthorized advertising.
4. To impersonate Company, a Company employee, another user, or any other person or entity.
5. In any way that infringes upon the rights of others, or is illegal, threatening, fraudulent, or harmful.
6. To engage in conduct that restricts or inhibits anyone’s use or enjoyment of Service.

You further agree not to use the Services for money laundering, terrorist financing, sanctions evasion, or any activity that violates applicable financial regulations.

7. Additionally, you agree not to:

1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
2. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
3. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
4. Use any device, software, or routine that interferes with the proper working of Service.
5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
7. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
8. Take any action that may damage or falsify Company ratings.
9. Otherwise attempt to interfere with the proper working of Service.

8. Restricted Regions

Our services are not available to users residing in or associated with the following regions and jurisdictions:

1. Afghanistan
2. Belarus
3. Canada
4. The Democratic Republic of Congo
5. Cuba
6. Guam
7. Guinea Bissau
8. Haiti
9. Honduras
10. Iran
11. Iraq
12. Japan
13. Lebanon
14. Libya
15. Mali
16. Myanmar
17. Nicaragua
18. North Korea
19. Palestinian Territory
20. Puerto Rico
21. Russian Federation
22. Singapore
23. Somalia
24. South Sudan
25. Sudan
26. Syria
27. United States Virgin Islands
28. Venezuela
29. Yemen

By using our services, you confirm that you are not a resident of or operating from any of these jurisdictions.

9. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

These providers may collect technical and usage data such as device information, anonymized usage events, and application interactions to help improve performance, security, and marketing effectiveness, as described in our Privacy Policy.

You acknowledge that certain analytics and attribution services may process device identifiers and app activity data, and that you may opt out through your device or application settings where available.

10. No use by minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of the Company, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

No Financial Advice

Wigwam does not provide investment, legal, tax, or financial advice. Any information provided through the Services is for general informational purposes only.

We do not endorse or recommend any digital asset, protocol, or transaction. You acknowledge that digital assets are volatile and that you alone are responsible for evaluating the risks associated with blockchain technology and cryptographic assets.

11. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

When setting up an account within Wigwam Application, you will be responsible for keeping your own account secrets, which may be a twelve-word seed phrase, an account file, password, passkey, Google Drive backup, or other locally stored secret information. Wigwam Application encrypts this information locally with a password you provide, that we never send to our servers. You agree to:

(a) never use the same password for Wigwam Application that you have ever used outside of this service,
(b) keep your secret information and password confidential and do not share them with anyone else, and
(c) immediately notify Wigwam Application of any unauthorized use of your account or breach of security.

You acknowledge that Wigwam cannot recover passwords, private keys, Google Drive files, Passkey backup files or seed phrases and cannot restore access to wallets or digital assets. Wigwam Application will not be liable for any loss or damage arising from your failure to comply with this section.

12. Intellectual property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Wigwam and its licensors. Service is protected by copyright, trademark, and other laws of foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Wigwam.

13. Copyright policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to info@wigwam.app, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

14. DMCA notice and procedure for copyright infringement claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;
2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;
4. your address, telephone number, and email address;
5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at info@wigwam.app.

15. Error reporting and feedback

You may provide us directly at info@wigwam.app with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

16. Links to other web sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Wigwam.

Wigwam has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services.

YOU ACKNOWLEDGE AND AGREE THAT Wigwam SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

Third-Party Protocols and Smart Contracts

You acknowledge that the Services may allow interaction with decentralized applications, smart contracts, liquidity providers, blockchain networks, or third-party platforms.

Wigwam does not control these systems and is not responsible for their operation, availability, pricing, security, or outcomes. Smart contracts may contain vulnerabilities or defects.

Any interaction with third-party protocols is conducted entirely at your own risk.

Fiat on-ramp/off-ramp services and swap functionality are provided by independent third-party providers. Wigwam does not control their KYC procedures, pricing, execution, or compliance obligations.

WE STRONGLY ADVISE YOU TO READ THE TERMS AND PRIVACY POLICIES OF ANY THIRD PARTY SERVICES YOU USE.

17. Disclaimer of Warranty

You expressly understand and agree that your use of the Service is at your sole risk. The Service (including the Service and the Content) are provided on an “AS IS” and “as available” basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement.

You acknowledge that Wigwam Application has no control over, and no duty to take any action regarding: which users gain access to or use the Service; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content.

You release Wigwam Application from all liability for you having acquired or not acquired Content through the Service. Wigwam makes no representations concerning any Content contained in or accessed through the Service, and Wigwam Application will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Service.

You acknowledge that Wigwam Application is not responsible for transferring, safeguarding, or maintaining your private keys or any digital currency associated therewith. If you lose, mishandle or have stolen associated digital currency private keys, you acknowledge that you may not be able to recover associated digital currency, and that Wigwam Application is not responsible for such loss.

You further acknowledge that Wigwam does not guarantee transaction execution, confirmation times, or blockchain network availability.

You acknowledge that Wigwam Application is not responsible for any loss, damage or liability arising from your failure to comply with the terms hereunder.

18. Sophistication and risk of cryptographic systems

By utilizing the Service or interacting with the content or platform in any way, you represent that you understand the inherent risks associated with cryptographic systems; and warrant that you have an understanding of the usage and intricacies of native cryptographic tokens, smart-contract based tokens, and blockchain-based software systems.

You acknowledge that blockchain transactions are irreversible once confirmed and that Wigwam cannot reverse, cancel, or recover transactions.

19. Risk of weaknesses or exploits in the field of cryptography

You acknowledge and understand that Cryptography is a progressing field. Advances in code cracking or technical advances such as the development of quantum computers may present risks to cryptocurrencies and Services of Content, which could result in the theft or loss of your cryptographic tokens or property. To the extent possible, Wigwam Application intends to update the protocol underlying Services to account for any advances in cryptography and to incorporate additional security measures, but does not guarantee or otherwise represent full security of the system. By using the Service or accessing Content, you acknowledge these inherent risks.

20. Volatility of cryptocurrencies

You understand that Ethereum and other blockchain technologies and associated currencies or tokens are highly volatile due to many factors including but not limited to adoption, speculation, technology and security risks. You also acknowledge that the cost of transacting on such technologies is variable and may increase at any time causing impact to any activities taking place on Ethereum and other blockchains. You acknowledge these risks and represent that Wigwam Application cannot be held liable for such fluctuations or increased costs.

21. Application security

You acknowledge that blockchain applications are code subject to flaws and that you are solely responsible for evaluating any code, third-party applications, smart contracts, or services accessed through the Service.

You expressly acknowledge that decentralized applications may be malicious or negligently developed and may cause loss of assets.

Regulatory Compliance

Digital asset regulations vary by jurisdiction. You are solely responsible for determining whether your use of the Services complies with applicable laws in your country or region.

Wigwam does not guarantee that the Services are lawful in every jurisdiction.

Wallet Responsibility and Irreversibility of Blockchain Transactions

All blockchain transactions are irreversible once confirmed.

Wigwam is not responsible for losses caused by incorrect addresses, user error, failed transactions, gas fees, network congestion, or blockchain outages.

You alone are responsible for verifying transaction details before approval.

22. Indemnity

You agree to release and to indemnify, defend and hold harmless Wigwam and its parents, subsidiaries, affiliates and agencies, as well as the officers, directors, employees, shareholders and representatives of any of the foregoing entities, from and against any and all losses, liabilities, expenses, damages, costs (including attorneys’ fees and court costs) claims or actions of any kind whatsoever arising or resulting from your use of the Service, your violation of these Terms of Use, and any of your acts or omissions that implicate publicity rights, defamation or invasion of privacy. Wigwam Application reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Wigwam Application in the defense of such matter.

23. Limitation of liability

Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys' fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of the company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the prior limitation or exclusion may not apply to you.

24. Governing law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements.

25. Changes to service

We reserve the right to withdraw or amend our Service at any time without notice.

We will not be liable if all or part of Service is unavailable.

Suspension or Termination

We reserve the right to suspend or terminate your access to the Services immediately and without notice if we reasonably believe:

• you violated these Terms
• you violated applicable law
• your activity poses security or legal risk

26. Amendments to terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

27. Waiver and severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

28. Force Majeure

Wigwam shall not be liable for failure or delay caused by events beyond reasonable control including blockchain outages, cyberattacks, acts of government, internet failures, or natural disasters.

29. Acknowledgement

By using Service, you acknowledge you have read these Terms and agree to be bound.

You further acknowledge:

• Wigwam is non-custodial
• wallets cannot be recovered
• blockchain transactions are irreversible
• crypto assets are volatile
• third-party protocols operate independently

30. Contact Us

Please send feedback, comments, or support requests:

Jeter.app Ltd
78–79 Pall Mall
London, England
SW1Y 5ES

Email: info@wigwam.app